Are your communication skills

keeping you from performing at your peak?

Are your communication skills

keeping you from performing at your peak?


Individual Coaching

For help with:

Executive presence
Critical feedback
Effective email
and more…

Team Coaching

For help with:

Team communication
Feedback culture
Effective meetings
and more…

Workshops & Assessments

Workshops include:

Giving/receiving feedback
Dealing with conflict
and more…

Assessments: Benchmarks® 360


2 Game-changing words to improve communication

"Yes, AND..."   I know—that 2-word phrase sounds like it could be a sassy comeback from a teenager, but it's not. Hear me out.   I ran across an article from recently that talks about a concept from improv (as in theatrical...

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Communicate authentically—OK, but how?

In an MBA class I teach for the University of North Carolina on business communication, I ask my students to identify the characteristics of strong executive presence. Every time, they identify something along the lines of "I don't know, they seem...

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Wait, that’s not what the subject line said!

The non-verbals of email: Including a relevant subject line   Email is definitely a verbal medium. After all, we get most of the information in an email from the words the writer uses. Still, you can communicate quite a bit of information in an email...

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Honest Feedback

I appreciated how honest/candid you were in your feedback. If I did not sound excited about something, you picked up on it and we discussed it.

Corey Kuhar
supply chain professional
Durham, NC

Sharpen your pitches

[We have] told you about our recent successes with the VDOT term contract and the Prince William County animal shelter selection… Many, many thanks to you for your insights and support over the last year… it’s remarkable how the confidence level here has climbed – many, many thanks for your patience and encouragement.


John Cole
Cole & Denny Architects
Alexandria, VA

Asking the right questions

Guillermo listened carefully and was able to ask timely, relevant questions that enabled me to articulate thoughts, feelings, and perspectives in ways that left me with clear action steps.

Sheila Wheeler
financial services professional
Denver, CO

Focused on leadership

Guillermo! We are truly blessed that you were able to come and work with us on Thursday. I’ve received lots of positive feedback and feel that we can apply what we learned to become better leaders.

Danilo Formolo
Director, Language Services
Carolinas Healthcare System
Charlotte, NC

Engaging the audience

I appreciate the way you were able to engage the group. You got some real honest interactions from some in our group that would normally be reluctant to share… Look forward to working with you again in the future.

Perry Harms
General Manager
Smithfield Premium Genetics
Wilmington, NC