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Boy, that feedback stinks!

Boy, that feedback stinks!

I spend a lot of time helping clients hone their feedback delivery skills. And while I share with them a model of putting together and communicating thoughtful feedback for the receiver’s benefit, we don’t usually spend very much time talking about being...
If it bears repeating, it bears repeating

If it bears repeating, it bears repeating

In business communication, while some repetition works extremely well to get your message across, too much of it makes you sound “repetitive” to your audience. Striking the right balance for repetition is something you might need to develop an ear for, but...