by Guillermo Villar | Jan 15, 2018 | Blog
If you want people to care about what you’re telling them, frame it in a way that’s relevant to them. Whether you’re telling a story, writing an email, or pitching an idea, if you don’t tell people why you think they should care, they’ll...
by Guillermo Villar | Jan 2, 2018 | Blog
Sometimes we feel so strongly about something we want for ourselves in our work lives, that we assume we’ve been more than clear about it to those around us. Whether it’s a promotion, a raise, or your prospective client’s business, how could people...
by Guillermo Villar | Dec 18, 2017 | Blog
“Yes, AND…” I know—that 2-word phrase sounds like it could be a sassy comeback from a teenager, but it’s not. Hear me out. I ran across an article from Workforce.com recently that talks about a concept from improv (as in...
by Guillermo Villar | Dec 4, 2017 | Blog
In an MBA class I teach for the University of North Carolina on business communication, I ask my students to identify the characteristics of strong executive presence. Every time, they identify something along the lines of “I don’t know, they seem...
by Guillermo Villar | Nov 13, 2017 | Blog
The non-verbals of email: Including a relevant subject line Email is definitely a verbal medium. After all, we get most of the information in an email from the words the writer uses. Still, you can communicate quite a bit of information in an email with things...
by Guillermo Villar | Nov 6, 2017 | Blog
Small talk: Who needs it, right?! Well… we all do. I was born hating small talk. HATING IT!!! As a kid growing up, I’d say: “Oh my gawd, why do I need to engage in it? Why can’t we just talk about whatever we need to talk about?...
