by Guillermo Villar | Sep 24, 2018 | Blog
I’ve always bristled when reading the words Please advise in an email directed to me. I haven’t shared this pet peeve of mine with many people in the past, but I’ve become emboldened by the results of a recent survey conducted by Adobe in which the...
by Guillermo Villar | Sep 10, 2018 | Blog
When I coach people around public speaking and other communication challenges, they often start out asking me how I might say something if I were in their situation. And while I might have a clear idea of what I would say, I always encourage people to figure out a way...
by Guillermo Villar | Aug 27, 2018 | Blog
“Hello Joe – I hope this email finds you well and that you’re having a great summer. How did that trip to the beach with your kids go? I’m going to delay getting to my business reason for writing for a few more sentences so that you don’t think...
by Guillermo Villar | Aug 13, 2018 | Blog
What, MY fault?!? “Where I work, people don’t give good feedback.” I can’t tell you how many times I’ve heard this complaint from people who feel frustrated about their professional growth. The person complaining often talks...
by Guillermo Villar | Jul 30, 2018 | Blog
I’m a big believer in not burying the headline, so here’s the answer to the question in the title: FALSE. Empathy does NOT equal agreement! This question of empathizing vs. agreeing comes up again and again in with my coaching clients. Specifically,...
by Guillermo Villar | Jul 16, 2018 | Blog
The 2 Keys to Processing Feedback You Didn’t Ask For Getting feedback that stings a little bit can be difficult, even in the best of circumstances when it comes from someone you know and respect. So what if it comes unsolicited from someone you...
