by Guillermo Villar | Mar 12, 2018 | Blog
Most of us dread having to give tough, constructive feedback—whether it’s to a peer or to someone who reports to us. We feel uncomfortable delivering it, they feel uncomfortable hearing it, and we believe that the problem lies in the fact that we’re...
by Guillermo Villar | Feb 26, 2018 | Blog
We’ve all gotten those emails or text messages that we interpret as unprofessional, impolite, or just downright nasty. They make us wince and ask ourselves: Did this person really just write this to me? Who do they think they are? In fact, they make us look...
by Guillermo Villar | Feb 12, 2018 | Blog
It’s a fact: you can’t avoid conflict, even if you try. And however it ends up finding you, you can’t always resolve it effectively. Recently, I ran into some conflict in my professional life that I couldn’t resolve. As I reflect on what...
by Guillermo Villar | Jan 29, 2018 | Blog
I was recently helping a client organize a presentation she wanted to give to a group of business owners for a lunch ‘n’ learn type of event. Let’s call her Sylvia. Throughout the time Sylvia and I worked on her presentation, I kept emphasizing two...
by Guillermo Villar | Jan 15, 2018 | Blog
If you want people to care about what you’re telling them, frame it in a way that’s relevant to them. Whether you’re telling a story, writing an email, or pitching an idea, if you don’t tell people why you think they should care, they’ll...
