by Guillermo Villar | Jan 2, 2018 | Blog
Sometimes we feel so strongly about something we want for ourselves in our work lives, that we assume we’ve been more than clear about it to those around us. Whether it’s a promotion, a raise, or your prospective client’s business, how could people...
by Guillermo Villar | Oct 30, 2017 | Blog
When most people think of getting good at communicating in business, they think of coming up with the right things to say, write, or present. OK yes, that’s important—but it’s missing half the picture. As obvious as it may sound when I say that good...
by Guillermo Villar | Sep 11, 2017 | Blog
Tone is one of those things we often don’t think about when sending email, but we really should. The fact is that whether you intend to strike a particular tone or not, your reader will perceive one. In that sense, tone is like your reputation: whether you know...
by Guillermo Villar | Sep 4, 2017 | Blog
One of the most common themes that comes up during the 360 feedback debriefs I do with clients is conflict avoidance. Why do you think that is? The folks I coach are often on a leadership track in their organizations, and my theory is that most of them aren’t...
by Guillermo Villar | Aug 28, 2017 | Blog
How often have you heard someone say: “Man, I’m in back-to-back meetings all day today!” The sad thing is that it’s often not hyperbole. In corporate America and other circles, people book themselves and others for, what is by any measure, too...