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Wait, that’s not what the subject line said!

Wait, that’s not what the subject line said!

The non-verbals of email: Including a relevant subject line   Email is definitely a verbal medium. After all, we get most of the information in an email from the words the writer uses. Still, you can communicate quite a bit of information in an email with things...
Mind your tone: Do you know how your emails sound?

Mind your tone: Do you know how your emails sound?

Tone is one of those things we often don’t think about when sending email, but we really should. The fact is that whether you intend to strike a particular tone or not, your reader will perceive one. In that sense, tone is like your reputation: whether you know...