by Guillermo Villar | Nov 13, 2017 | Blog
The non-verbals of email: Including a relevant subject line Email is definitely a verbal medium. After all, we get most of the information in an email from the words the writer uses. Still, you can communicate quite a bit of information in an email with things...
by Guillermo Villar | Sep 11, 2017 | Blog
Tone is one of those things we often don’t think about when sending email, but we really should. The fact is that whether you intend to strike a particular tone or not, your reader will perceive one. In that sense, tone is like your reputation: whether you know...