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The key to handling conflict at work: Listen!

The key to handling conflict at work: Listen!

I often coach clients around giving and receiving feedback in the workplace, which already represents a tough enough conversation for most of us. Throw a dose of conflict into a work conversation, though, and it’s usually enough to send people running in...
Stop boring people with your story

Stop boring people with your story

I realize the title of this article sounds harsh and accusatory, but I wanted to grab your attention—something you want your story to do, by the way. But what I really want you to think about is how you can start making your story—and really ANY story—more efficient...