by Guillermo Villar | Apr 10, 2017 | Blog
I sometimes work with clients who feel absolutely uncomfortable speaking in a public forum at work. Whether it’s giving a presentation or providing an update at a staff meeting, they’ve tried everything they know to shake the nerves and anxiety, but...
by Guillermo Villar | Mar 27, 2017 | Blog
How much time do you waste avoiding difficult conversations? Maybe it’s talking to a co-worker who’s not pulling his weight. Maybe it’s talking to your boss about having her assign you work that’s more aligned with the organization’s...
by Guillermo Villar | Mar 13, 2017 | Blog
Conflict in a team is a sign of business communication gone wrong, right? Not necessarily. Yes, sure—some conflict is toxic. And yes, most people avoid conflict, but the highest performing business teams have learned to use conflict constructively to create optimal...
by Guillermo Villar | Mar 6, 2017 | Blog
So often when we enter a negotiation, we’re pretty much obsessed with the outcome WE are hoping to get. We’ve done our homework, so we know the number (or whatever it is) we’re trying to reach, and if we’ve been extra diligent, we also know our...
by Guillermo Villar | Jan 14, 2017 | Blog
Speaking up at work is so important! If you and others don’t speak up, then you’re not providing the value that your company or your customers are paying you for. Even more importantly, bad things happen when people don’t speak up. Shoddy work gets...