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The key to handling conflict at work: Listen!

The key to handling conflict at work: Listen!

I often coach clients around giving and receiving feedback in the workplace, which already represents a tough enough conversation for most of us. Throw a dose of conflict into a work conversation, though, and it’s usually enough to send people running in...
Get to the point of your email, please!

Get to the point of your email, please!

Are you familiar with the pain of reading emails that take too long to get to the point? Or maybe you’re writing those emails yourself and want to stop!   In this article I’ll show you how to get to the point of your email messages quickly so that...