704.497.2340 [email protected]
3 Keys to a good workplace apology

3 Keys to a good workplace apology

Many people find it hard to give feedback to others at work. It can be tough to summon the courage to give it, and you have to do it right for it to land as you intend. If nothing else, it can just feel “awkward.” Recently, as I read an article from...
Don’t avoid conflict. Practice it!

Don’t avoid conflict. Practice it!

Conflict in a team is a sign of business communication gone wrong, right? Not necessarily. Yes, sure—some conflict is toxic. And yes, most people avoid conflict, but the highest performing business teams have learned to use conflict constructively to create optimal...