by Guillermo Villar | Oct 30, 2017 | Blog
When most people think of getting good at communicating in business, they think of coming up with the right things to say, write, or present. OK yes, that’s important—but it’s missing half the picture. As obvious as it may sound when I say that good...
by Guillermo Villar | Oct 23, 2017 | Blog
Words matter—they absolutely do. But images can work so much more efficiently than words (and even numbers!) when it comes to conveying key information in business. Let’s see if you agree. Which of these can you process and remember most easily? a)...
by Guillermo Villar | Oct 16, 2017 | Blog
There’s no question: Some people just aren’t going to be interested in what you’re saying, no matter what—and that’s their issue. But if people aren’t listening, or if you’re not connecting with them when you communicate, you...
by Guillermo Villar | Oct 9, 2017 | Blog
I spend a lot of time helping clients hone their feedback delivery skills. And while I share with them a model of putting together and communicating thoughtful feedback for the receiver’s benefit, we don’t usually spend very much time talking about being...
by Guillermo Villar | Oct 2, 2017 | Blog
Most people of “a certain age” (a group that includes me) are familiar with the work of comedian/actor/Academy Awards host Steve Martin (not the gentleman pictured above, by the way). And if you know that I usually blog about business communication, you...